Tech Support

Try these helpful link to visit websites, videos, and documents to troubleshoot any problems you may have.


1. I can not access my TJC email, what do I do?

  • 1. Go to Apache Access

  • 2. Go to your email

  • 3. A screen will pop up and there will be a blue link

  • 4. Click on the blue link that says add account.

  • 5. Enter your TJC email address and password

  • 6. Apache Access will come up again

  • 7. Log in and then your email will there. (This should be the only time to complete steps 1-6)

  • 8. You will now two email accounts. 

  • 9. You may switch between TISD email and TJC email.